Telangana State Public Service Commission (TSPSC) recruits majority of the state government employees. As a process of recruitment, the public service commission requires the applications to be obtained from the eligible candidates. The manual processing of these applications involved issues of large labour requirements; high time cycle per recruitment drive; physical drudgery; huge physical storage requirements; issues of data integrity; and a possibility of human errors in the selection process. Further, for applicants it would result in issues related to uncertainty about accuracy/sufficiency of the filled-in application, limited scope for filing objections, if an application is rejected, waiting in long queues at for seeking applications, incurring of dual postage-costs coupled with uncertainties in receiving the intimations in time owing to postal delays.
The Telangana State Government as a challenge to overcome these hurdles, the State Public Service Commission considered computerization of recruitment process of TSPSC with the help of Centre for Good Governance (CGG).
CGG helped in replicating and implementing the system for school admissions in Telangana State and further extended to help more than 10 departments including APSPSC, TSRTC, APSRTC, TSGENCO and APGENCO. This model is proposed to be replicated for National level recruitments done by National Institute of Electronics and Information Technology.