Position : Help Desk Associate

CGG is conducting Online Interviews for Help Desk Associate.

Education:  Any Graduate

Exp:  2 – 3 years 

Skill Set:

  • Strong Computer Skills
  • Good command over spoken and written communication
  • MS-office (Excel,word)
  • Facilitation and observational skills

Job Description   

1) Answering phones from customers professionally and responding to customer inquiries and complaints.

 2) Identifying, escalating priority issues and reporting to the high-level management 

 3) Following up complicated customer calls where required 

 4) Maintain daily issues in the form of Excel

 5) Obtaining and evaluating all relevant data to handle complaints and inquiries 

 6)  Ability to deal with difficult callers

 7)  Logical thinker

 9)  Up-to-date Application technical knowledge

 8)  Good analytical and problem solving skills

10) Good interpersonal and customer care skills

11)  Must have knowledge on MS-office (Excel,word)

12) Other works as assigned by higher authorities. 

Interested candidates can apply in below mentioned link by end of  30-11-2022  Looking for Immidiate Joinees.

  • Candidates applied within 6 months are not applicable.
  • Canvassing in any form leads to the cancellation of application.