Project : eMunicipal Telangana (CDMA)
User Department(s):
Commissioner and Director of Municipal AdministrationProject Brief:
eMunicipal Telangana is an integrated IT solution implemented across all 132 Urban Local Bodies (ULBs) in Telangana State provides a wide range of digital services aimed at improving municipal governance and service delivery. Key services offered through the application include Property Tax, Vacant Land Tax, Water Tap Connection, Trade License, Mutations, Content Management System (CMS) for eMunicipal website, DEABAS Integration, an Integrated Dashboard, and a Call Centre established at the CDMA Head Office.
These online services enable citizens to conveniently access and avail various municipal services, ensuring a seamless and user-friendly experience. A critical component contributing to the success of the project is the establishment of Call Centre / Help Desk facility at CDMA Head Office, which is designed to efficiently handle operational and technical issues by routing reported issues to the appropriate stakeholders, ensuring timely resolution and improved service delivery.
eMunicipal Telangana: Key Statistics
|
Module |
Unit |
Statistics |
|
Property Tax |
No. of assessments |
19,90,275 |
|
Water Charges |
CAN No/No of Water Tap Connections issued |
12,24,366 |
|
Trade License |
No. Of Trade Licenses issued |
2,04,201 |
|
Vacant Land Tax (VLT) |
No. of assessments |
9,15,616 |
During the financial year 2025–26, CGG carried out enhancements to the CDMA Dashboard, migration of 27 ULBs to GHMC, and merger of 226 villages into 28 ULBs, in addition to performing regular system maintenance and support activities.