Project : Telangana State Senior Citizens Maintenance Cases
User Department(s):
Department For Women, Children, Disabled and Senior CitizensProject Brief:
The Telangana State Senior Citizens Maintenance Cases Monitoring System application, designed and developed for the Department for the Welfare of Disabled and Senior Citizens, Government of Telangana, facilitates senior citizens to apply for maintenance, check their application status, and download generated notices at their convenience. It streamlines the process for officers by enabling them to manage cases entirely through the system, including generating digitally signed notices and final orders. Additionally, it ensures that cases are resolved within 90 days from the date of application. In cases where resolution exceeds this timeframe, the relevant Revenue Divisional Officer (RDO) will provide a reason for the delay in judgment. If the applicant remains unsatisfied with the judgment, they have the right to appeal to the Collector, and the decision must be rendered within 30 days of the appeal. The system offers role-based monitoring dashboards tailored for RDOs, Collectors, District Welfare Officers (DWOs), the Special Secretary, and the Director. Key modules of this project encompass the Maintenance Tribunal, Offline Module, and Appellate Tribunal.