Project : Online Bus Pass System for Telangana State Road Transport Corporation
User Department(s):
Telangana Road Transport Corporation (TGSRTC)Project Brief:
Telangana Road Transport Corporation (TGSRTC) is a state-owned corporation that manages transportation services within the Indian state of Telangana. TGSRTC has focused heavily on computer operations and maintenance processes; Online reservation system; and electronic ticketing machines for all the services of the corporation. In addition, they have designed a Centralized Integrated System (CIS) to migrate and integrate all existing IT modules into Enterprise resource planning (ERP).
The primary objective of this system is to enable online issuance of any type of bus pass at any time of the month, unlike the manual system, which restricted specific passes to specific days. This project aims at a citizen-focused portal with easy access to online enrolment for various types of commuters such as NGOs, Students and Employees, along with payment options (such as payment at counters [Cash/POS or through online payment/electronic payment) reduce the waiting time of the applicant at the counter to collect the pre-printed bus pass.
The system is a web-based application with 24/7 accessibility for users and is integrated with other applications such as the SSC database, SADAREM database, and RTC employee database. It provides secure, role-based, and personalized access control for operators, center managers, departmental officials, and educational institutions or organizations.
The project maintains all required data centrally, enabling quick generation of various reports and reducing the time taken for processing government reimbursement claims, since all data is derived from a centralized database. It also supports mobile counters in educational institutions, providing added convenience for students.
From 2023 to 2025 (calendar years), over 30 lakh bus pass ID cards have been issued through this application.